You guys, how hard is it to answer “Can I help you with anything further?” politely when the customer service person didn’t help you with your first issue to begin with?  Recently, I’ve been responding with “No.  Just knowing that you’ll be getting a lump of coal on Christmas is enough help for me!  Aw, SLAM!  You just got dissed.”

After many talks with the fine folks at Travelocity yesterday, I have realized that most of their customer service reps do not celebrate Christmas and they don’t know what “dissed” means.  It gets awkward real fast.